Recognize feedback is necessary. Before receiving feedback, one must understand feedback is a necessary part of life. Everything one does can be improved. This is why organizations conduct surveys, focus groups, and listening sessions. Good products can always improved. The same is true for one’s work performance. Even the best employee can become a better employee. Receiving feedback is one mechanism to facilitate professional development.
Focus on what feedback is. The Merriam-Webster Dictionary defines feedback as the transmission of evaluative or corrective information about an action, event, or process to the original or controlling source. The purpose of feedback is to evaluate, it is not to attack or diminish the value of a person. Feedback is intended to look at the positives and negatives of an action, event, or process. Then, in an ideal scenario, this in-depth review results in modifications that yield a better end product for the person, team, or organization.
Avoid personalizing feedback. It is easy is to take feedback personally, but it is important to separate person from process when receiving feedback. A critique of one’s work does not correlate to one’s character. To help with maintaining this perspective, try to remain centered while receiving feedback. Breathe deeply. Ask follow-up questions. Focus on listening.
Conduct an honest personal assessment of your work. Before debriefing with one’s leadership on an activity or annual performance review, set aside time to engage in an honest reflection of your work. Very few people enjoy taking a hard look at self, yet a self-assessment can open one’s eyes to areas of success and areas of challenge. Going into a performance review with self-understanding can open the door for a meaningful dialogue that yields a positive outcome.
Set aside time to process the feedback. After receiving feedback, set aside time to be still with the information. Rather than react, whether the feedback is positive or negative, be intentional in reflecting on what has been shared. This is the time to celebrate one’s successes and develop an action plan for addressing one’s challenges.
Recent Comments